It has been found, quite often, that the manner in which insurance claims are handled can either make or break the relationship between the Insurance Agency and its client. Insurance agencies need to invest huge sums of money and time to accurately process and handle the insurance claims of its clients, especially those whom they have been serving for long. After all, they would certainly not like to miss out on their commission that they get to make at the time of renewal. Moreover, given the potential growth in the insurance market and the fierce competition, there is considerable customer attrition, which can threaten the stability of insurance agencies if their Claims Departments are not managed efficiently.
At Tammina BPO, we understand the very essence and gravity of the Claims process and hence, go to great lengths to ensure the streamlining of claims for our Insurance Agency clients, thereby, enabling them to handle their customers effortlessly.
Our Insurance Agency clients benefit from the following: